For a lot of folks, the word “hearing” sounds intimidating—like you're headed into a courtroom showdown. But don’t stress. I'm going to break down what these hearings are, when they happen, what to expect, and how to show up ready—both in how you prepare and how you carry yourself.
A workers’ comp hearing is basically a formal meeting where a judge takes a closer look at your case—usually because there’s a disagreement that couldn’t be worked out ahead of time. It’s your chance to tell your side, and for the judge to decide what’s fair based on the facts.
These hearings are run by a judge from the Workers’ Compensation Board. They review the evidence, hear from both sides (usually you and the insurance company), and decide if you should get benefits—like lost wages, medical treatment, or both—and how much.
Not every workers’ comp case goes to a hearing. If your employer and their insurance company are on board with your claim, you might never have to deal with one. But if there’s a disagreement—say, about your benefits or whether your injury is work-related—that’s when a hearing comes into the picture.
Some common reasons hearings are scheduled:
Who’s in the Room During a Workers’ Comp Hearing?
You won’t be flying blind—just know who’s going to be in that virtual room with you.
At the very least, you’ll see:
And running the show is the judge, who hears both sides and makes the call.
Depending on your case, there could also be:
In a virtual hearing, everyone shows up in their own little video box. It might look crowded, but don’t stress—your lawyer knows who’s who and what they’re doing there. You just need to stay calm and be ready.
These days, hearings are mostly virtual. You log in from your phone, tablet, or computer using a link or app the Workers’ Comp Board provides. You’ll see the judge, your attorney, the insurance company’s lawyer, and anyone else involved all on one screen.
Here’s the basic flow:
That’s the general idea. It’s not a courtroom drama—but it is important. Being prepared and knowing what to expect makes a big difference.
Virtual Hearings: What to Expect and Why It Matters
Once your hearing’s scheduled, you’ll get a notice with info on how to join. The Board gives you a QR code and step-by-step instructions—pretty simple. The best way to show up? On video.
Why? Because being seen makes a difference. Judges and insurance reps pick up on visual cues. When you’re on camera, you come across as real, engaged, and serious. We’ve even had a case where a client’s visible injuries on video helped convince the judge to side with them.
You can join by phone, but it’s not ideal. If you miss the call—or decline it thinking it’s spam—you might miss the hearing altogether.
Bottom line: log in by video if you can. It’s easy, and it gives you an edge.
How Long Will It Take?
Your hearing notice usually lists a time estimate—like 15 or 30 minutes. That’s just a ballpark. Some hearings are over in five minutes; others take longer depending on what’s being discussed.
If there’s no time listed, it’s probably a quick one. Still, don’t cut it close—hearings can run early or late. Clear your schedule and treat it like any other serious appointment. Better to have extra time than feel rushed.
You don’t need to wear a suit or prep like a trial lawyer—but how you show up still counts.
Do:
Don’t:
These little things say a lot. Showing up the right way shows you care—and that you’re serious about your case.
Don’t leave it to the last minute. As soon as you get your hearing notice, give your lawyer a call.
Go over:
If you’ve got paperwork—medical records, bills, whatever—get it together early so your lawyer has time to upload it.
And if you’re testifying, go over some likely questions ahead of time. Keep your answers clear and natural—no need to memorize anything. If you’re frustrated (totally normal), get it off your chest with your lawyer before the hearing, not during it.
Here’s how folks accidentally hurt their own case:
Bottom line: stay cool, stay on point, and let your lawyer handle the hard stuff.
If you’ve got questions about your specific situation, or if you’re not sure what your next step should be, feel free to reach out. You can reach me, Rex Zachofsky, at 212-406-8989. There’s no pressure—just a conversation to help you make sense of things and see if there’s something I can do to help.